A workflow intelligence platform
that runs inside the LLM you already use.
Find out if your
transformation is
really working
FOUNT asks people running your business workflows what’s broken and sends prioritized action to the right owners, including your AI agents.
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Trusted by Leaders at Fortune 500 companies, such as
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How our platform works
How our
platform works
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A leader shares the context that is motivating workflow discovery. FOUNT identifies the workflows to measure and what to measure about each, to inform workflow redesign and monitor workflow improvements.
FOUNT prioritizes the most critical activities where friction occurs. For example, if approval workflows are a major pain point, we’ll help you focus on fixing that process first.
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Workers respond to a short a short, workflow-specific set of questions. You get statistically meaningful workflow data without disrupting the work.
FOUNT prioritizes the most critical activities where friction occurs. For example, if approval workflows are a major pain point, we’ll help you focus on fixing that process first.
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Understand which workflows require intervention, so that you prioritize what matters most.
FOUNT prioritizes the most critical activities where friction occurs. For example, if approval workflows are a major pain point, we’ll help you focus on fixing that process first.
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Each issues and suggestion solution goes to the right owner – a human or AI agent that can implement the right fix.
FOUNT prioritizes the most critical activities where friction occurs. For example, if approval workflows are a major pain point, we’ll help you focus on fixing that process first.
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See progress over time rooted in the workflow data captured and make connections to other critical data to tell the fuller story of impact.
FOUNT prioritizes the most critical activities where friction occurs. For example, if approval workflows are a major pain point, we’ll help you focus on fixing that process first.
Examples Of
Improvements Recorded
Examples Of
Improvements
Recorded
FOUNT shows real changes in employee's workflows and productivity through clearer feedback, sharper analysis, and targeted fixes.
annual cost savings
turnover reduction
friction datapoints tracked
points on eNPS
self- service adoption
savings in HR services
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Built for enterprise-grade security
Built for
enterprise-grade security
FOUNT is designed for teams with strict compliance and access control needs. Fully GDPR-aligned. Hosted on SOC-2 certified AWS infrastructure.
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Secure by Default
AES-256 encryption at rest, TLS 1.2 in transit
Regular vulnerability scans & annual pen tests
GDPR-compliant, with anonymized data collection
Access & Privacy Controls
Role-based permissions by region, business unit, or custom demographics.
Regular vulnerability scans & annual pen tests
GDPR-compliant, with anonymized data collection
Platform FAQs
FOUNT is a workflow intelligence platform. It turns what workers know about their workflows into measurable improvements — so leaders, support teams, and AI agents can act on it. A leader brings a business problem to the LLM they already use. Fount identifies which workflows drive the outcome, asks the workers running them what's broken, and routes prioritised action to the right owners. No consultants, no new interface to learn.
Fount runs through the LLM your team already uses via MCP. The set up is minimal and teams can get started with creating, running and analyzing measurements right away.
Fount measures the workflows themselves - asking the workers running them what's helping, what's not, and what they'd change. Each measurement captures effort, experience, and context at the workflow level.
Results surface inline in the LLM your team already uses and in the FOUNT platform. FOUNT surfaces prioritised actions for each owner and shows what moved when the next change lands. AI powered summary pages and dashboards are available for deeper analysis.
Start with one role. From kickoff to insight: 1–2 weeks. Survey design and setup can be done in 1-2 days, surveys run for 1–2 weeks, and results are delivered live.
Most tools measure adoption or satisfaction. Fount measures the workflows themselves — asking the workers running them what's helping, what's not, and what they'd change. 90 seconds per person, around fifty responses per workflow. It runs through the LLM your team already uses via MCP, connects to the operational data your AI environment already reaches, and routes action to the right owners — including AI agents.
Workflow intelligence is the ability to understand what's actually happening inside a workflow — not from system logs or satisfaction scores, but from the people running it. It's the signal that tells you where work is breaking down, why, and what would fix it. FOUNT turns that signal into a measurable, repeatable input that leaders and AI agents can act on — so that every time a tool changes, a process is redesigned, or an agent is deployed, you can see whether the work actually got better.
Resources
Fresh perspectives about reducing work friction and improving employee experiences.
The Pattern That Separates AI Winners from AI Wishful Thinkers in HR
A study of BASF, Deutsche Bahn, Novartis, thyssenkrupp and others shows AI in HR delivers 50% productivity gains, faster hiring, and millions in savings when execution follows a proven value creation model.
FOUNT Research Reveals Massive Gap Between Employees’ and Business Leaders’ Perception of Work Friction
WASHINGTON, Nov. 1, 2023 – FOUNT released results from its 2023 Work Friction Survey, exposing a major disconnect between business leaders and employees.
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August Newsletter: AI + HR = Transformation (And Friction). HR Edition.
AI promises huge gains in HR, but only if leaders can see and remove the friction hidden in employee, HR, and business leader workflows. This newsletter explores how AI, backed by friction data, can unlock efficiency, prove business value, and avoid wasted investment.
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